Introduction

Ikea Health, values your privacy and is committed to protecting your personal information. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you use our telehealth services and associated platforms.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information:

·       Name, address, phone number, and email address.

·       Date of birth and gender.

·       Payment information.

b. Health Information:

·       Medical history and treatment information.

·       Prescriptions and diagnostic results.

·       Information shared during consultations.

c. Technical Information:

·       IP address, device type, operating system, and browser type.

·       Usage details, such as access times and pages viewed.

 

 

 

 

2. How We Use Your Information

We use your information to:

·       Provide telehealth services and manage your healthcare.

·       Schedule appointments and send reminders.

·       Process payments and insurance claims.

·       Improve our services and user experience.

·       Comply with legal and regulatory obligations.

3. How We Share Your Information

We may share your information:

·       With healthcare providers involved in your care.

·       With insurance companies for billing purposes.

·       With third-party service providers who assist us in delivering services.

·       When required by law, such as in response to a court order or subpoena.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

5. Retention of Information

We retain your information only as long as necessary to fulfil the purposes outlined in this statement or as required by law.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

·       Access to your personal and health information.

·       Correction of inaccurate or incomplete information.

·       Deletion of your information, where applicable.

·       Restriction of or objection to certain processing.

·       Data portability.

To exercise these rights, contact us at [Insert Contact Email/Phone Number].

 

7. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

 

8. Third-Party Links

Our platforms may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

 

9. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be effective upon posting the revised statement. We encourage you to review this page periodically.

 

10. Contact Us.

If you have questions or concerns about this Privacy Statement, please contact us at:

Ikea Health Ltd
1 Engineering Close, Off Idowu Martins, Victoria Island,

Lagos.
+2347077313378

+61404099403
info@ikeahealth.com